Reference

How bosempire Handles Your Personal Data

This Privacy Policy explains what information we collect when you use your bosempire account, how we use it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access dataCookie controls availableContact us to request changes
bosempire How bosempire Handles Your Personal Data
REACH US DIRECTLY

How to Contact Us About Your Privacy

If you have a question about your data, want to request a correction, or need to understand how your account information is being used, our support team is the right place to start. Reach out through any of the channels below and we will respond with the relevant details for your account.

Live Chat Open the chat widget from your account dashboard. Describe your data or privacy question and our team will pull up your account details securely.
Email Support Send your request to our support address listed in your account settings. Include your registered phone number so we can verify and locate your data record.
Account Help Centre Navigate to the Help section inside your account. The Privacy and Data section there covers the most common requests, including data access and deletion.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We handle your account data with a few clear principles: collect only what is needed, protect it during transit and storage, and make it accessible to you on request. Here is how that works in practice across the four main areas that matter to your account.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable obligations. You can ask us to review retention on your specific record.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account login is protected by OTP verification sent to your registered mobile number. SSL encryption covers all data moving between your device and our servers.

Requesting Changes

To update, correct or request deletion of your data, contact support via live chat or email. We verify your identity first, then process the request for your account record.

Your Privacy Questions, Answered

These are the questions we hear most often about data, privacy and account rights. If yours is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, email, phone number and the payment details you use — including your DANA, OVO or GoPay wallet identifier. We only collect what is needed to run your account.

Your wallet data is shared only with the payment processor needed to complete your transaction. We do not share it with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email with your registered phone number. We will verify your identity and send you the data we hold on your account.

Send a deletion request through email or live chat. We verify your identity first, then review what data can be removed in line with our applicable retention obligations.

We use session cookies for login and analytics cookies to improve the lobby. You can block or clear cookies through your browser settings; session functionality may be affected if you do.

We retain your data while your account is active and for the period required by our data-handling obligations. You can contact support to ask about retention on your specific account record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.